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Please complete the form below to view the webinar
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Please add me to your Press Release list
(Press releases are sent out 2-3 time per quarter)
Presented by
Cynthia Abraham
Vice President
OpenTech
Alliance, Inc.
Presented by
Larry Rolando
Vice President OpenTech
Alliance, Inc.
Moderated by
Poppy Behrens
Publisher
MiniCo Publishing
TOPICS WILL INCLUDE:
Determining Your Manager’s Skill Set & Responsibilities
Optimizing Manager Efficiency
The Great Conundrum
Enabling Remote Agents to be Successful
Improving Customer Satisfaction
Staffing Analysis / Cost Justification