INSOMNIAC is shipped directly to customer sites. OpenTech will provide a Contractor’s Guide to aide in the installation of the kiosk.  A certified OpenTech technician will complete the Setup and customization of the system remotely. This service does not include any required construction, kiosk placement, or wiring (phone, network cable, power). Fee is due after service is completed.

Customer Responsibilities:

  • Complete the required construction (see Contractors Guide):
    • A wall opening for the kiosk or install optional pedestal.
    • Run the required network, phone and power cabling to the kiosk location.
  • Place kiosk in the wall and connect network, phone and power cabling.
  • Verify the INSOMNIAC computer system is properly connected to the facility network.
  • Verify the INSOMNIAC computer can access the OpenTech website via the internet.

OpenTech Technician will:

  • Set up the software to connect INSOMNIAC to the management software computer.
  • Set up and customize rental agreement (lease), screen colors, logo, required fields, property map, upload multimedia virtual tour, and miscellaneous options.
  • Set up and test the management software interface via preinstalled network connection.
  • Provide the property manager with information about how to properly clean the hardware, add merchandise, and load new paper rolls.
  • Walk property manager/owner/operator through the rental and payment processes.