INSOMNIAC Live! is the only call center dedicated to the self storage industry and backed by a 100% satisfaction guarantee. INSOMNIAC Live! agents are managed by a team of industry veterans with many years of call center and self storage experience.

INSOMNIAC Live! offers the following services:

• Setup, Training & Customization – Unmatched customer life-cycle training and management
• Live! Rollover™ – Never miss a call when your managers are busy or off-site
• Live! TotalCalls™ – Route calls directly to the INSOMNIAC Live! call center
• Live! AfterHours™ – Provide live customer service after regular office hours
• Live! Megan™ – Live customer support for customers using your kiosk
• Live Agent!™ – Cutting-edge call center software designed specifically for self storage
• TCQ’s – Transparency, Consistency and Quality in all our operations
• 100% Satisfaction Guarantee – Pay only for the level of service you believe you received

Download a detailed brochure outlining the features of INSOMNIAC Live!