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Wesco Customers
Help Themselves With INSOMNIAC Kiosk
Next Generation Facility Empowers Customers
with Self-Storage Kiosk
SCOTTSDALE, Arizona – September 30, 2004 – OpenTech
Alliance, Inc. today announced that Wesco Rental Businesses, LP,
has empowered its customers to help themselves via OpenTech’s
INSOMNIAC™ self-service
kiosk. Providing the ultimate in customer convenience and service, INSOMNIAC
enables customers to make a payment, rent a space or update their account 24
hours a day at Wesco’s next generation self-storage facility in Torrance,
California.
Wesco Rental Businesses, LP, is pioneering the future of self-storage and rental
services. Its state-of-the-art, 120,000 square foot facility features individually
alarmed storage units, RV and boat storage, and wine storage. The complex also
houses a full-service business center, a coffee shop and café, tool and
equipment rental, party and special event rental and sales, and contractor supply
and sales.
“Our rental businesses are all about convenience”, stated Ed Detrich,
President and COO of Wesco Rental Businesses. “We’re creating a brand
new way to service and empower customers. Installing INSOMNIAC was a natural
fit for us since Wesco customers are busy people and don’t always keep
banker’s hours.”
“Wesco is redefining self-storage and what customers expect in the way
of convenience,” said Robert Chiti, OpenTech’s President and CEO. “Wesco
customers can now help themselves, while INSOMNIAC takes care of the details,
including security and bookkeeping.”
INSOMNIAC’s fingerprint scanner, photo capture,
and address verification features ensure the identity of each Wesco
customer. INSOMNIAC is also seamlessly integrated with Wesco’s
property management software from Centershift and its security
system from PTI Access so all customer information is accurate
and secure.
About OpenTech Alliance, Inc.
OpenTech Alliance, Inc. is the leading developer of self-storage kiosks. Its
impressive INSOMNIAC line of self-storage kiosks improves customer convenience,
reduces operating costs and increases revenues for self-storage facilities.
OpenTech’s INSOMNIAC kiosks work with all
Alliance Partner products including SMD Software’s SiteLink
2004™, Centershift, Inc.’s STORE™,
Empower Software Technology’s Storage Commander™, PTI Integrated
Systems’ TaskMaster™, and Syrasoft’s Storage Management System.
For more information on OpenTech, please visit www.opentechalliance.com or call
(602) 749-9370.
About Wesco Business Rentals, LP
Wesco Rental Businesses, LP, headquartered in Torrance, CA, is a next generation
provider of self-storage and rental services. Its state-of-the-art, 120,000 square
foot facility features individually alarmed storage units, RV and boat storage,
and wine storage. The complex also houses a full-service business center, a coffee
shop and café, tool and equipment rental, party and special event rental
and sales, and contractor supply and sales. For more information, please call
(310) 972-3617, or log on to www.wesco.la.
Press Contact:
Curtis Sojka
OpenTech Alliance, Inc.
(602) 749-9370 x118
news@opentechalliance.com
NOTE TO EDITORS: OpenTech Alliance, the OpenTech
logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc.
Other
company and product names may be trademarks of their respective owners. INSOMNIAC
is protected by U.S. Patent # 5,946,660.
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