Self Service Experts Help Storage Owner Rent 103 Units in 5 Months
PHOENIX, Arizona – June 6th, 2013 –OpenTech Alliance, Inc. the experts in self service rental solutions, with almost 10 years of experience announced I-Deal Self Storage is renting an average of 20 units per month from their facility website using INSOMNIAC Online. While a kiosk is not required, I-Deal has new customers that rent on-line, simply check-in at the on-site INSOMINAC kiosk to get their free lock and access code, take their photo, scan their finger print, and speak to a live person if they have any questions.
"For years, attempting to convert reservations to rentals from our website was challenging," said Bill Hilker, Owner of I-Deal Self Storage a facility in Brooktondale, New York. "The reservation follow up process was time consuming, costly, and we received little response from our internet visitors. We needed a more effective way of converting traffic at our website to real revenue and immediate occupancy."
"Earlier this year we decided to install OpenTech’s INSOMNIAC Online rental service on our website. It integrates seamlessly with our SiteLink Web software system as does our kiosk and is co-branded to look just like our website. Now we are giving our website visitors what they really want and they are responding very favorably. Since going live in mid January, we have taken 103 rentals on our website." Bill continued.
Following the product launch of INSOMNIAC Online in 2012, OpenTech has been busy enabling self storage operators representing hundreds of facilities with the ability to rent storage units and process customer payments through OpenTech's Self Storage Cloud service directly from the storage facility website and mobile site - something even the biggest self storage operators in the industry cannot do.
The INSOMNIAC Online service is very comprehensive and being enhanced continuously. It offers tenant insurance, e-mails the executed lease, issues a gate code, offers special pricing, is PCI compliant, and can even verify the identity of the online renter, as an added safeguard. "Helping consumers rent units themselves without a manager present is not a simple task, if you want to do it right. We have made all the mistakes and know where the potholes are at, so we are excited to put that experience to use on the Internet. "We're investing significant dollars into some very exciting new developments for INSOMNIAC Online, so stay tuned," said Robert A. Chiti, President and CEO of OpenTech.
To learn more about how INSOMNIAC Online can put you ahead of your competitors and rent more units, click here or call (800) 275-9548
About OpenTech Alliance, Inc.
About OpenTech Alliance, Inc.: A pioneer in self storage automation, OpenTech Alliance is the leading developer of innovative self service solutions for the self storage industry. Their trail was blazed by offering facilities 24 hour self service automation through a complete line of INSOMNIAC™ Kiosks. Today, the innovation continues with a full range of self service rental solutions that include; Self Storage Cloud Services, INSOMNIAC Live! Call Center, INSOMNIAC Online web & mobile applications, LiveAgent! software products and the INSOMNIAC ILock system. OpenTech products and services increase revenues, reduce operating costs and improve customer convenience for self storage businesses. For more information please click OpenTechAlliance.com or call an OpenTech Business Development Manager at (602) 749-9370.
Mike Sawyer, Director of Marketing
OpenTech Alliance, Inc.
Download PDF version
NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC is protected by U.S. patent number 5,946,660.
More Press Releases